Any Information obtained on our website or by The Natural City will NEVER be used for any marketing purpose or sold to any party.

Customer details will only be used for the purpose of supplying customer with the product(s) they wish to purchase and to inform the customer (via e-mail) when we have new products or a mega discounted sale.

No other party or organisation will ever have access to customer information.

naturalcity.com.au is secure website (click here for our security statement)

Customer information and details can not be accessed by any individual or organisation other than the internet staff of The Natural City and will not be used by the internet staff for any other purpose than providing customers with the product(s) they require.

Because customer details are specially encoded, any computer is unable to enter this zone. THAWTE is a world leader in website security management. The Natural City trust THAWTE to protect the privacy of our customers.

However, The Natural City reserves the right to refuse a sale to a customer's order if the following conditions exist:

a. if the customer's details appear to be incorrect or unidentifiable. This includes customer's personal details, delivery address and credit card information etc.
b. if the products ordered by customers are out of stock or no longer in supply
c. if the price of any particular item listed on this website is not reflecting the actual correct price of the merchandise due to computer generated errors or caused by human data entry errors. The management of The Natural city reserves the right to refuse the sale or the right to charge the actual correct price of the merchandise pending on customer's agreement.